Skip to page content

BMUK

The CMO have appointed Block Management UK (BMUK) as our managing agent.

The key services they provide for us are:

  • Contractor Management
  • Site Inspections with the CMO
  • Collection of Estate Rent Charge
  • 24/7 Customer Service contact center

BMUK will send you a Welcome Pack shortly after moving into your new home, providing your personal account details and ways to manage your account through their online portal.

BMUK collect the estate rent charge on behalf of the CMO.  The annual charge, which is set by the CMO in line with the rent charge deeds is split across two payments which are invoiced for payment on the 1st April and 1st October each year.  You should contact BMUK if you have any problem in paying your charge.

BMUK

Ways to contact BMUK:

For all communications, using Block Management UK’s online portal https://www.bmukliving365.com is the best and most effective way of making contact. You can also download the Portal app from the App Store and the Google Play Store.

However, BMUK can otherwise be reached via the telephone on 01787 211 801 and the Property Manager’s email address is: jje@bmuk.ltd

For invoicing queries and payments, please contact the Accounts Department: ata@bmuk.ltd

BMUK’s Office hours are: 9am-5pm Monday to Friday.  They operate a 24-hour maintenance emergency service from 17:00 to 09:00, please note this service is for maintenance emergencies only.  To use the emergency maintenance service, simply dial the main office telephone number – 01787 211801.

Christmas tree

The CMO Board and Staff Team would like to wish you all a Happy Christmas and best wishes for 2026!

CMO Availability

The CMO staff team have arranged their time off to ensure that we are available as much as possible over the Christmas period.  However, in addition to weekends, we will not be available on the following dates:

We will do our best to respond to emails as quickly as possible outside of these dates, but please bear with us if you have to wait a little longer than normal for a response whilst staff are on leave.

 

BMUK Christmas Availability

BMUK offices will be closed from 17:00 on Tuesday, 23rd December 2025 until 09:00 on Monday, 5th January 2026.

Emails will not be monitored during this period, but will be responded to as soon as possible upon reopening.

If you have a genuine maintenance emergency, please call BMUK’s switchboard on 01787 211801 for assistance from their out-of-hours service.